Affiliate program
Affiliate and Co-Branded Partner Agreement
Version affiliate-agreement-v2. By applying to the affiliate program you agree to these terms.
1. Program & approval
Submission of an application does not guarantee acceptance. Approval is granted at the sole discretion of the Company, and your affiliate status may be revoked at any time for any reason.
2. Referral tracking & commissions
Commissions are earned only on qualifying sales or bookings completed through your unique referral link, as recorded by the platform. The platform's records are final. Commissions are subject to a 30-day hold period to allow for cancellations and refunds.
3. Marketing conduct
You will not use spam, misleading advertising, paid search on the brand or domain name, or any tactic that competes with or disparages the Company. Violation may result in immediate termination and forfeiture of pending commissions.
4. Branding
The business name, trainer name and logo you provide are displayed to your referrals only. You retain ownership of your own brand assets and grant the platform a limited licence to display them for this purpose.
5. Intellectual property
All training content, curriculum, videos and materials remain the exclusive property of the Company. You may not copy, redistribute or resell any content provided through the program.
6. No guarantee of earnings
The Company makes no representation or guarantee regarding the income you may earn through participation.
7. Termination
You may stop promoting at any time. The Company may terminate your affiliate account and these terms at any time, with or without cause.
8. Independent contractor
You act as an independent contractor and are solely responsible for any taxes, filings or legal obligations arising from your affiliate activity.
9. Standards of conduct & termination for cause
The Company reserves the right, in its sole discretion, to suspend or terminate your affiliate privileges and revoke your referral link at any time, without refund of pending commissions, where the Company reasonably determines that (a) you have received a disproportionate volume of substantiated negative reviews or complaints from clients, or (b) you are utilising the platform, your referral link or your associated branding in a manner that is inconsistent with, or fails to support, positive, humane and evidence-based dog training methods. Termination under this clause is effective immediately upon notice, and any commissions not yet released may be forfeited at the Company's discretion.
10. Customer access and permission
The affiliate may access only customers attributed to its affiliate account and only where the customer has provided the required permission.
11. Permitted use of customer information
The affiliate may use customer information solely to provide approved support through the platform. The affiliate may not download, export, sell, share, copy or use customer information for unrelated marketing or any competing product.
12. Contact outside the platform
The affiliate may not contact customers outside the platform unless the customer has separately provided permission.
13. Confidentiality and compliance
The affiliate must keep customer information confidential and follow all applicable privacy, advertising and communication requirements.
14. Suspension of customer access
The Company may suspend or terminate customer access, messaging access, referral links and affiliate privileges for misuse, spam, unauthorised contact, privacy violations, misleading claims or breach of this agreement.